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After an Accident


A calm and informed driver can greatly ease the burden of an accident for everyone involved. Here are some helpful steps to take:

  • Your first priority should be to ensure the safety of the occupants in the vehicles involved in the accident as well as for occupants in other vehicles approaching the accident scene. It may be necessary to move damaged vehicles off the roadway, if this can be done in a safe manner. Determine if anyone in your vehicle or in any other vehicle involved in the accident is injured and is in need of emergency treatment. If emergency treatment is needed, call 911.
  • Once potential injuries are accessed, determine if your vehicle is drivable or of you need to call a tow company to pick it up. If the vehicle needs to be towed, tow it directly to your repair facility or to an alternate secure location where no additional damage or theft/vandalism will occur.
  • After all parties and vehicles involved in the accident are attended to, obtain the names, addresses and phone numbers of all occupants in each vehicle involved in the accident. This is important information and will help Responsive identify any possible claims that may be brought against you, as well as any possible claims you may be entitled to make.
  • Always report an accident to the police, regardless of how minor it seems. What looks like a small dent or scratch could actually cost several hundred dollars to repair. Make sure the police officer gives you a copy of the driver Exchange of Information Form.
  • Contact your insurance company and agent immediately for further instructions. The insurer may deny payment of your claim if you do not report the accident.