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Accident Preparedness


An automobile accident, like other unexpected events, often causes a great deal of frustration and stress. However, you can take steps to make sure you are treated fairly by the law, and all parties involved. The following advice can help you before and after an accident, and during the repair and claims processes.

  • Take time to fully understand your insurance coverage. Know the names, phone numbers and mailing addresses of your agent and your insurance company.
  • Keep a copy of your insurance card and automobile registration in your vehicle. Always carry your insurance card with you, even if you are not driving.
  • Ask your insurance company for recommendations of quality auto repair shops in your area. This will increase the likelihood that you will receive quality replacement parts and service during the repair process.
  • Contact your state government for more information. For example, in Florida, if you have any questions, you can call the Department of Financial Services Consumer Helpline toll-free at 1-800-342-2762.