Responsive Auto issued a reminder to agents and agency owners this afternoon. The Company reminded agents that they will continue expanded hours of operation in 2020, with offices opening on weekdays from 8:30 a.m. to 7:30 p.m. and on Saturdays from 9 a.m. to 1 p.m.
“In 2020, customers and agents want assistance immediately,” said John Machul, Responsive’s Chief Executive Officer. “Responsive understands that, so we remind customers and agents that we are ready to help, especially in a time of upheaval in the market. Longer hours are just one way to make the insurance experience easier for customers and agents.”
Responsive indicated that the expanded hours are expected to continue permanently.
Being open when customers need us is yet another way that we are… Responsive.