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Customer / Agent Service Hours

Monday – Friday:
Saturday:
Sunday:

8:30 a.m. – 7:30 p.m.
9:00 a.m. – 1:00 p.m.
Closed

Claims Department Service Hours

Monday – Wednesday:
Thursday:
Friday:
Saturday:
Sunday:

8:30 a.m. – 6:00 p.m.
8:30 a.m. – 5:00 p.m.
8:30 a.m. – 6:00 p.m.
9:00 a.m. – 1:00 p.m.
Closed

Holiday Closures

New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
Christmas

Other Holiday Hours

Good Friday:

Day after Thanksgiving:

8:30 a.m. – 5:00 p.m.
l

8:30 a.m. – 5:00 p.m.

Phone Numbers

Customer / Agent Service: 1 (866) 300-0080
Claims: 1 (866) 300-0080

Email Addresses

Customer / Agent Service:
Und@responsiveauto.com
Claims:
Claims@responsiveauto.com

Physical Addresses

Headquarters Address:
The Responsive Auto Insurance Company
8151 Peters Road, Suite 1000
Plantation, FL 33324

Miami Lakes Satellite Office:
The Responsive Auto Insurance Company
15495 Eagle Nest Lane, Suite 250
Miami Lakes, FL 33014

Mailing Addresses

Payments:
The Responsive Auto Insurance Company
P.O. Box 17930
Plantation, FL 33318

Claims Department:
The Responsive Auto Insurance Company
P.O. Box 17960
Plantation, FL 33318