Overview

Your claim is our moment of truth

Whether you are insured by The Responsive Auto Insurance Company or have been involved in an accident with one of our customers, our goal is to minimize the disruption to your life.

Here are some key features of our claims service:

Professional Claims Department Staff

We train our people to consistently meet professional standards so they may provide the fastest, easiest claim experience.

Partnership with Local Auto Repair Centers

We have a network of Preferred Shops located throughout South Florida, so you may choose one that is convenient for your busy lifestyle. All of the work done through our Preferred Shops is guaranteed for as long as you own or lease your car.

Technology that Actually Helps You

We offer a special service that speeds the appraisal process for damaged vehicles: You can simply take photos and upload them to our system with a mobile smart phone. This allows you to quickly choose which repair shop is most convenient and start the repair process, without waiting for an on-site appraisal.