How to Make a Payment

Follow the two steps below to pay your bill

Step 1: Locate your policy number on any one of the documents below.

Your Responsive ID Card

Your Policy Documents

An Invoice

A Responsive Notification

Step 2: Determine policy type and choose a payment method.

Does your policy number contain ONLY numbers?

660-0011223-00

If your policy contains only numbers, you can make a payment online or over the phone.

pay online:

With credit or debit card

pay by phone:

With bank account, credit or debit card

Call (954) 436-8800 during business hours.

Mon-Fri: 8:30AM–7:30PM
Sat: 9:00AM–1:00PM

Does your policy number contain BOTH letters and numbers?

RFL1234567

If your policy number contains letters and numbers, you can make an automated payment over the phone using a bank account.

pay by automated phone:

Call 1 (866) 300-0080 anytime.

Please have your bank account information ready. You will need the account number and the bank routing number.

Does your policy number contain ONLY numbers?

660-0011223-00

If your policy contains only numbers, you can make a payment online or over the phone.

pay online:

With credit or debit card

pay by phone:

With bank account, credit or debit card

Call (954) 436-8800 during business hours.

Mon-Fri: 8:30AM–7:30PM
Sat: 9:00AM–1:00PM

Does your policy number contain BOTH letters and numbers?

RFL1234567

If your policy number contains letters and numbers, you can make an automated payment over the phone using a bank account.

pay by automated phone:

Call 1 (866) 300-0080 anytime.

Please have your bank account information ready. You will need the account number and the bank routing number.

You can always call your agent, or call Responsive at 1 (866) 300-0080 with any questions. Thank you!