How to Make a Payment
Follow the two steps below to pay your bill
Step 1: Locate your policy number on any one of the documents below.
Your Responsive ID Card

Your Policy Documents

An Invoice

A Responsive Notification

Step 2: Determine policy type and choose a payment method.
Does your policy number contain ONLY numbers?
660-0011223-00
If your policy contains only numbers, you can make a payment online or over the phone.
pay online:
With credit or debit card
pay by phone:
With bank account, credit or debit card
Call (954) 436-8800 during business hours.
Mon-Fri: 8:30AM–7:30PM
Sat: 9:00AM–1:00PM
Does your policy number contain BOTH letters and numbers?
RFL1234567
If your policy number contains letters and numbers, you can make an automated payment over the phone using a bank account.
pay by automated phone:
Call 1 (866) 300-0080 anytime.
Please have your bank account information ready. You will need the account number and the bank routing number.
Does your policy number contain ONLY numbers?
660-0011223-00
If your policy contains only numbers, you can make a payment online or over the phone.
pay online:
With credit or debit card
pay by phone:
With bank account, credit or debit card
Call (954) 436-8800 during business hours.
Mon-Fri: 8:30AM–7:30PM
Sat: 9:00AM–1:00PM
Does your policy number contain BOTH letters and numbers?
RFL1234567
If your policy number contains letters and numbers, you can make an automated payment over the phone using a bank account.
pay by automated phone:
Call 1 (866) 300-0080 anytime.
Please have your bank account information ready. You will need the account number and the bank routing number.